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kwade2340 avatar image
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kwade2340 asked ·

Having trouble with the Excel API Add-in

1) I've installed and re-installed the Excel API.

2) When I start excel I get "Microsoft Visual Basic Run-time error '55': File Already Open". The Intrinio API does not appear on the Excel ribbon and nothing I can do (turning on and off the Add-in in Options or the Ribbon customize menu) brings it up. If I click on "Debug" it brings up the "Kill Filepath" line of Intrinio_Excel_Addin.xlam.

In the end, nothing works on the Add-in.

excel api
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intrinio answered ·

9/10 times uninstalling and reinstalling works. If that doesn't work, try the trouble shooting guides posted in the comments.

A last ditch effort would be to try installing the opposite version (if you have Mac, do PC, if you have PC, install MAC)

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